A cookie is a small text file that a website places on your computer, tablet, smartphone, or other internet-connected device when you visit that site. Cookies are stored locally on your device and are sent back to the originating website each time you return, or to any other website that recognizes that cookie.

Cookies are not programs and cannot carry viruses or install software on your device. They cannot access other files on your hard drive. A cookie contains only the information that is placed into it by the website — nothing more.

In addition to traditional cookies, we and our third-party service providers may also use web beacons (also known as pixel tags or clear GIFs), local storage objects, and JavaScript tracking to collect information about your interactions with the Site. These technologies function similarly to cookies and are covered by this Cookie Policy.

First-party cookies are set directly by flowwells.com. Third-party cookies are set by external services — such as Shopify, Google, PayPal, or other analytics and payment providers — whose technology operates on our Site. Both types are disclosed in this policy.

FlowWells uses flowwells.com as a direct-to-consumer Shopify store. Cookies and similar technologies are an integral part of how this type of e-commerce platform operates. We use them for the following core purposes:

• Essential store operation: To allow the shopping cart to function, to process secure checkout transactions, to maintain your session as you navigate between pages, and to prevent fraud during payment processing.
• Performance and analytics: To understand how visitors interact with our Site — which pages are viewed most, how long visitors stay, where they come from, and what actions they take — so we can improve the experience for future customers.
• Functional preferences: To remember choices you make — such as your region, currency, or previously viewed products — so you do not have to re-enter them each visit.
• Payment processing: Our payment providers (including Shopify Payments, PayPal, Apple Pay, and Google Pay) use cookies and scripts to verify transactions, prevent fraudulent activity, and enable express checkout features.
• Marketing and advertising: To help us understand the effectiveness of any advertising we run and to show relevant advertisements on other platforms to people who have previously visited our Site, where applicable. You have the right to opt out of this use.
• Security: To protect the Site and its users from malicious bots, fraudulent transactions, and unauthorized access attempts.

The table below lists the specific cookies used on flowwells.com, their category, duration, and purpose. This list reflects the cookies present on the Site at the time of this policy's last update. Because FlowWells operates on Shopify's platform, the exact set of cookies may vary slightly based on Shopify's infrastructure updates.

This table represents known cookies at the time of this policy's last update. Shopify may add or modify platform cookies as part of routine infrastructure updates. For the most current list of Shopify cookies, visit shopify.com/legal/cookies.

FlowWells operates on Shopify Inc., a leading e-commerce platform headquartered at 151 O'Connor Street, Ground Floor, Ottawa, Ontario, Canada K2P 2L8. Because flowwells.com is built on Shopify's infrastructure, a number of cookies are set automatically by the platform to enable core store functionality. These cookies are integral to running any Shopify-powered store.

Shopify's cookies power the following critical features on flowwells.com:

• Shopping cart persistence: Ensuring your cart is preserved when you navigate between pages or return to the Site later
• Secure checkout: Maintaining a secure, encrypted checkout session as you enter payment and shipping information
• Fraud prevention: Shopify uses cookies and device fingerprinting to detect and block fraudulent transactions, protecting both buyers and the store
• Customer account authentication: If you create a FlowWells customer account, Shopify sets cookies to keep you securely logged in between visits
• Store performance analytics: Shopify collects aggregate data about how visitors interact with the store to help Shopify improve its platform
• Platform security: CSRF protection tokens, session validation, and other security mechanisms are implemented through Shopify cookies

The following third-party services operate on flowwells.com and may set their own cookies or use other tracking technologies. Each provider's data practices are governed by its own privacy policy. FlowWells discloses each provider and links to their privacy documentation below so you can make informed choices.

Google Analytics (Google LLC)
Google Analytics is used to collect anonymized, aggregate data about how visitors use the Site — including page views, session duration, geographic region (state/country level only), device type, and traffic sources. We have enabled IP anonymization, meaning the last octet of your IP address is masked before data is sent to Google. Google Analytics does not allow us to identify you as an individual. Data collected is retained for 26 months.
Privacy Policy: policies.google.com/privacy — Opt out: Google Analytics Opt-Out Browser Add-On

PayPal (PayPal Holdings, Inc.)
When you choose PayPal as a payment method at checkout, PayPal's scripts and cookies are loaded to authenticate your PayPal account, verify your identity, and process the transaction securely. PayPal may set cookies to recognize your device, prevent fraud, and enable features like PayPal Express Checkout. FlowWells does not have access to your PayPal account credentials or your full card number.
Privacy Policy: paypal.com privacy policy

Google Pay (Google LLC)
If you use Google Pay at checkout, Google's payment scripts are executed to authenticate your Google account and process your payment. Google may set cookies for identity verification and fraud prevention purposes.
Privacy Policy: policies.google.com/privacy

Apple Pay (Apple Inc.)
Apple Pay transactions are processed entirely within Apple's secure infrastructure. Apple may use device-level identifiers for authentication. No Apple Pay transaction data is stored by FlowWells beyond what is needed to fulfill your order.
Privacy Policy: apple.com/legal/privacy

Shop Pay (Shopify Inc.)
Shop Pay is Shopify's accelerated checkout option. If you use Shop Pay, Shopify may set cookies to remember your shipping and payment details across Shopify-powered stores to enable faster future checkouts.
Privacy Policy: shopify.com/legal/privacy

You have a number of ways to control or limit how cookies are used when you visit flowwells.com. Below we explain each option clearly, along with what impact it may have on your experience.

1. Strictly Necessary Cookies — Cannot Be Disabled
Strictly necessary cookies are required for the Site to work. They include cookies that power the shopping cart, the checkout process, session security, and fraud prevention. These cookies cannot be disabled via a cookie preference center. If you disable them through your browser, core Site functions — including the ability to purchase products — will not work. FlowWells does not require consent to set these cookies under US law because they are functionally necessary to deliver the service you have requested by visiting the Site.

2. Optional Cookies — Managed via Browser Settings
All optional cookies (functional, analytics, marketing, and preference cookies) can be controlled through your browser settings. See Section 8 for browser-specific instructions. Disabling optional cookies will not prevent you from browsing or purchasing on the Site, but some features — such as cart persistence across sessions and personalized product recommendations — may not work as intended.

3. Google Analytics — Direct Opt-Out
You can prevent Google Analytics from collecting data about your visits by installing the Google Analytics Opt-Out Browser Add-On, available at no cost from Google. Once installed, the add-on prevents Google Analytics data from being sent to Google for any website you visit.

4. Interest-Based Advertising Opt-Out
If any marketing or advertising cookies are in use, you may opt out of interest-based advertising from participating companies through the Digital Advertising Alliance (DAA) opt-out tool at optout.aboutads.info, or through the Network Advertising Initiative (NAI) opt-out tool at optout.networkadvertising.org. Note that opting out through these tools does not remove cookies from your browser — it prevents participating companies from using your data for targeted advertising.

5. California Residents — Additional Opt-Out Rights
California residents have the right to opt out of the "sale" or "sharing" of personal information, including information collected through certain cookies, under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Exercise this right by visiting our Do Not Sell or Share My Personal Information page or by contacting us at support@flowwells.com.

Do Not Track (DNT) is a signal that some browsers can send to websites requesting that the site not track the user's browsing activity. Currently, there is no universally accepted technical standard for how websites must respond to DNT signals, and most third-party analytics and advertising networks do not alter their data collection practices in response to DNT signals.

At this time, flowwells.com does not alter its data collection practices in response to browser-level Do Not Track signals, because no industry-wide standard for DNT responses has been established that ensures consistent and effective implementation.

Global Privacy Control (GPC) is a newer, legally recognized signal in certain US states — most notably California under the CPRA, and Colorado under the Colorado Privacy Act — that signals a user's preference to opt out of the sale or sharing of their personal data. Unlike DNT, GPC has specific legal force in participating states.

FlowWells's website and products are intended exclusively for adults aged 18 and over. We do not knowingly market to, collect personal information from, or set tracking cookies for children under the age of 13 (or under the age of 16 in states where a higher age threshold applies).

The Children's Online Privacy Protection Act (COPPA, 15 U.S.C. § 6501 et seq.) prohibits the collection of personal information from children under age 13 without verifiable parental consent. FlowWells does not operate any portion of the Site directed at children, does not knowingly collect data from children, and does not serve targeted advertising to children.

If you believe that a child under 13 has provided personal information to FlowWells or that cookies have been set on a device primarily used by a child under 13, please contact us immediately at support@flowwells.com with the subject line "COPPA Request." We will promptly investigate and delete any such data.

FlowWells reviews and updates this Cookie Policy periodically — at minimum once per year, and whenever there is a material change to the cookies we use, the third-party providers we work with, or applicable US law. The effective date of the most recent revision is shown at the top of this page and in the section below.

When we make a material change to this Cookie Policy — such as adding a new category of cookies, engaging a new third-party analytics provider, or changing how we respond to consumer opt-out requests — we will notify you by updating the "Last Updated" date on this page and by posting a notice on the homepage of flowwells.com for a reasonable period following the change.

For non-material changes (such as correcting typographical errors, updating broken links, or clarifying existing practices without changing them), we will update the "Last Updated" date without additional notice.

We encourage you to check this page periodically if you are concerned about how your data is handled through cookies. Continued use of the Site after the effective date of any revised Cookie Policy constitutes your acknowledgment of those changes.

FlowWells
1051 148th St W, APT 208
Rosemount, MN 55068
United States
Email: support@flowwells.com
Contact Form: flowwells.com/pages/contact-us
Do Not Sell Page: flowwells.com/pages/dont-sell-or-share-my-personal-information
Support Hours: Monday–Friday, 9:00 AM–6:00 PM CST (GMT-06:00)